Deluxe Two Bedroom

Guest Services

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Guest Services

We want to ensure that your stay at our Dubai Hotel is a memorable one.

During your time with us our dedicated and experienced concierge and guest service professionals are available 24 hours every day to assist you in making the most of your visit to Dubai and the UAE. Whether it’s arranging airport pick-ups or drop-offs, booking an informative sightseeing tour, romantic hot air balloon ride, desert safari, and traditional Dhow cruise or making onward hotel, flight and car rental arrangements, nothing is too much trouble for our team.

For all guest service related enquiries please contact our chief concierge at or

Useful Information

Malls and Beach Transportation Schedule

Morning Schedule:

Departs from Bonnington Jumeirah Lakes Towers, Dubai at 10:00am

LocationsDrop off Pick up
Ibn Battuta Mall10:15 16:30
Jumeirah Beach Residence10:25 16:15
Mall of the Emirates10:45 15:30
Dubai Mall11:05 15:10

Afternoon Schedule:

Departs from Bonnington Jumeirah Lakes Towers, Dubai at 14:00

LocationsDrop offPick up
Ibn Battuta Mall14:15 19:40
Jumeirah Beach Residence14:25 19:25
Mall of the Emirates14:45 18:50
Dubai Mall15:05 18:30

Friday Prayer Jumeirah Island Mosque:

Departs from Bonnington Jumeirah Lakes Towers, according to Friday Prayer time & pickup after the prayer from the same mosque. Please contact concierge for further information.

Friday Church Service:

Departs Bonnington Jumeirah Lakes Towers at 17:00

LocationsDrop offPick up
Jebel Ali Church17:30 21:30

Terms and conditions:
 Limited availability. Seats are allocated on a first come first served basis. Luggage is limited to hand luggage only. The hotel does not accept any responsibility for delays, service changes or interruptions.